Florida International University
Florida International University
Log in Sign up
Regina Ferguson
Regina Ferguson
Learner - She / Her
(1)
5
Location
Cleveland, Ohio, United States
Bio

Dynamic Executive Support Specialist with a substantial business operations, strategy, and leadership foundation, complemented by Data Analysis and Entrepreneurial Studies certifications. With extensive experience supporting senior executives and business owners, I have developed a proven track record in optimizing operational efficiency, managing confidential information, and driving strategic initiatives. Recognized for my ability to identify and implement process improvements, I excel in fostering collaborative environments that enhance organizational performance and align with long-term business objectives. My blend of executive support and operational expertise positions me as a strategic partner capable of contributing to the growth and success of a forward-thinking CEO and organization.

► 7+ years of experience in executive support and operational leadership, driving strategic objectives and operational excellence.
► Achieved a 25% increase in revenue within the first quarter of implementation.
► Reduced operational costs by 15% through data-driven strategies.
► Enhanced efficiency by 20% using CRM, Dashboards, and KPIs.

CAREER HIGHLIGHTS
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
★ Awarded Operations Strategist of the Year for two consecutive years.
► Managed schedules and calendars for CEO and senior executives, ensuring seamless operations.
► Coordinated meetings and conferences with internal and external stakeholders, optimizing executive time.
► Implemented data-driven strategies, achieving a 15% reduction in operational costs.
► Leveraged Microsoft Excel, Python, and AirTable to optimize processes, resulting in a 20% increase in efficiency.

AREAS OF EXPERTISE
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
► Executive Support & Coordination
► Operations Strategy
► Data Analysis and Insights
► Process Optimization
► Confidential Information Management
► Business Transformation

TECHNICAL SKILLS
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
► Microsoft Excel
► Python
► Tableau
► SQL
► PostgreSQL

CERTIFICATIONS
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
► Data Analytics
► Entrepreneurship/Entrepreneurial Studies

Resume
RFerguson Resume.pdf
Portals
  • AscentUP
    AscentUP
    San Diego, California, United States
Categories
Accounting Data analysis Operations Organizational structure Information technology

Skills

Communication 3 Microsoft teams 3 Non-profit management 3 Presentations 3 Project management 3 Quality control 3 Scheduling 3 Transactional accounts 3

Socials

Achievements

View all
AscentUP Internship Program
Issued by AscentUP - Digital Tech Projects (Winter Cohort)
Awarded for successful completion of an AscentUP employer project.
Completed on May 27, 2025
Community Builder
Issued by Riipen
The Community Builder achievement is awarded to learners who provided feedback to project partners at the conclusion of their project, helping to create a better experiential learning ecosystem for all participants.
Completed on May 12, 2025
Work-Integrated Learner
Issued by Riipen
The Work-Integrated Learner achievement is awarded to learners who applied their skills to a real-world problem by completing a project for an external partner. These learners provided real benefit to businesses while developing experience.
Completed on April 14, 2025

Latest feedback

View all
Tricia Sutton
President
May 28, 2025
Individual endorsement
Presentations Communication Quality control Non-profit management Transactional accounts Scheduling Microsoft teams Project management

Regina has proven herself as a very adaptable and capable project manager. She took the many changes and complications on our migration project in stride and worked with her team to adjust the plan and complete the work successfully, despite things that were out of all of our control. I highly recommend her to employers and businesses looking for consulting support!

Team feedback
The team organized themselves and the work effectively. They worked hard to overcome a number of hurdles and complications with the migration that was outside of their control due to changes required by Microsoft and related problems with the tool we were using for the migration. We also lost some team members due to the schedule extensions and individual member's work and life changes. The remaining team members reallocated the work, adjusted the plan, and pushed forward to a successful completion. Excellent efforts and real-life problem solving!
Presentations Communication Quality control Non-profit management Transactional accounts Scheduling Microsoft teams Project management
AscentUP
AscentUP - Digital Tech Projects (Winter Cohort)
AscentUP
Paws for Kids for Paws
Migrate Nonprofit Data between Microsoft Teams accounts
Paws for Kids for Paws

Recent projects

View all
Paws for Kids for Paws
Paws for Kids for Paws
Bensenville, Illinois, United States

Migrate Nonprofit Data between Microsoft Teams accounts

Company Name: Paws 4 Kids 4 Paws Mission, Vision, Values, or other unique aspects of your company:  Our mission is to provide animal-assisted experiences for youth to develop their strengths by helping rescue animals become more adoptable. Paws 4 Kids 4 Paws inspires and motivates youth learners who struggle with academic or social settings. By developing youth strengths beyond traditional academics, our unique learning experiences promote thoughtful, meaningful connections to animals and others. Youth learn they are capable, strong, and compassionate leaders who can advocate for themselves, others, and animals. Project Title: Migrate Nonprofit Data between Microsoft 365 / Teams accounts Project Goal:  The main goal of this project is to complete the setup of our nonprofit Microsoft 365/Teams account. We have been operating under an existing business account from the start. We received a Microsoft Grant in 2024 of our own licenses for the nonprofit. We need to complete the setup under our own Microsoft domain and migrate data only the nonprofit's data from the corporate account to the new nonprofit account. Data to be migrated includes, but is not limited to: Domains, including set up of appropriate MX records. This will need to be iterative, so we do not lose full access to existing data, especially email, during the migration. Users Email by user Email groups (Shared mailboxes + team mailboxes) set up and data migrated Nonprofit Teams, including the team structures, conversations, channels, posts, chats, files, and other things like team meetings, forms, whiteboards, and planners/task lists. Files and folder structures Teams phone (1 user existing, Optional: 1 user to be added a phone)

Matches 1
Category Communications + 4
Closed