New Employee Onboarding Package Development

Closed
Dream Laundry Services
Hamilton, Ontario, Canada
Employer
(5)
4
Project
Academic experience
80 hours of work total
Learner
Anywhere
Intermediate level

Project scope

Categories
Internal communications Training & development Leadership Employee retention Change management
Skills
employee onboarding research
Details

Instead of conducting onboarding in a face-to-face setting, our company hopes to transition to an online course that will introduce employees to their roles, and show them all of our start-up resources.


This will involve several different steps for the students, including:

  • Examine the current onboarding process for new hires to identify what should be included in the onboarding process including forms, documentation and information.
  • Establish a logical structure and order for the onboarding process, divided into “segments” or “modules” and their content.
  • Research platforms or websites to automate the onboarding process.
  • Create a segment specifically introducing new employees to our workplace culture and values.


A more specified challenge for this project (although not required) is the development of an onboarding package for the specified role of Laundromat Owner/Operator. Some key considerations for this package would include:

  • Differences in operating brick & mortar vs virtual businesses
  • A checklist of ways to achieve success in this specific role
  • A document detailing how to best support other employees



Deliverables

By the end of the project, students should complete the following list of activities:

  • Examined the current onboarding process to identify content that should be included.
  • Established a structure for onboarding content .
  • Researched platforms to automate the onboarding process.
  • Created a report with a proposed structure for automated onboarding, and recommendations for which platform we should use.

Bonus steps would include:

  • Created a segment that introduces employees to our workplace culture and values.

Final deliverables should include

  • A report including all research, content, and recommendations..
  • A 30-minute presentation detailing and explaining the contents of the report.
Mentorship

Students will connect directly with us for mentorship throughout the project. We will be able to provide answers to questions such as:

  • What forms, documentation, and information should be collected during onboarding?
  • Are there any pain points in our current onboarding process?
  • What is our upfront/ongoing budget for an automation platform?
  • Input on choices, problems or anything else the students might encounter.

About the company

Company
Hamilton, Ontario, Canada
2 - 10 employees
Business services, Consumer goods & services, Hospitality, Marketing & advertising, Public relations & communications

We aim to provide a clean and seamless experience for our customers. Locally owned and based in Hamilton, we just opened our second location servicing Dundas, Ontario with hopes to continue expanding!