The main goal of this project is to create a procedure manual for Natoya Anderson Immigration Services that outlines the processes, best practices, and standards to deliver services effectively and efficiently. This will involve several different steps for the learners, including:

- Researching the current processes and procedures used by Natoya Anderson Immigration Services.

- Documenting detailed step-by-step instructions for each process.

- Developing best practices and standards for delivering services.

- Creating a resource guide for employees.

- Testing the procedure manual and making improvements based on feedback.

By the end of the project, learners should demonstrate:

- Understanding of the current processes and procedures used by Natoya Anderson Immigration Services.

- Ability to document detailed step-by-step instructions for each process.

- Ability to develop best practices and standards for delivering services.

- Ability to create a resource guide for employees.

- Ability to test the procedure manual and make improvements based on feedback.

Final deliverables should include:

- A completed procedure manual with detailed step-by-step instructions for each process.

- A resource guide for employees.

- A written report explaining the design process and outcomes.

We will support learners in completing their project by providing guidance, answering questions, offering relevant information, suggesting resources, and giving feedback on their progress. I'll facilitate their understanding of the project requirements, assist in problem-solving, and ensure they stay motivated and on track towards successful completion.